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My Mom alerted me to this great drama. A disgruntled Spirit Airlines customer, Alex Rudloff, blogged about his experience at www.alexrudloff.com.

The second best part is that if you do a Google search on Spirit Airlines, this blog, with a search title of “Do Not Fly Spirit Airlines” comes up as the third natural search listing. 

The best part is the uncaring response from the CEO to another disgruntled customer.  The actual e-mail is included in the response.

Take a look at this blog.  The Internet has truly made it possible for the little guy to take on the big guys.